Requester Comments on Work Orders

Keep all communication in one place — message requesters directly from the work order.

Here's what's new:

💬 — Leave comments on a work order that are visible to the requester, no external emails or phone calls needed.

🔔 — Requesters are notified when a technician comments, and technicians are notified when a requester replies.

📋 — All back-and-forth is tracked inside the work order for easy reference and audit.

🙌 — Ask questions and provide updates without ever leaving Click Maint.

Your team can now keep all requester communication organized, logged, and accessible right inside every work order.